Terms of Service
TERMS OF SERVICE
Last Updated: 20.05.2026
These Terms of Service (“Terms”) are entered into electronically between:
1. PARTIES
Seller
Noya Plastik Fidancılık İnşaat Sanayi Ticaret Limited Şirketi
Address: İsmetpaşa Mahallesi İzmit Yolu Üzeri No:40 Merkez/Yalova, Türkiye
Email: info@noyaflow.com
Phone: +90 226 352 98 40
MERSIS No: [●]
hereinafter referred to as the “Seller” or “Noya”.
and
Customer
The natural or legal person accessing, subscribing to, purchasing, or using the services provided through the Website.
Website:
https://noyaflow.app
hereinafter referred to as the “Customer”.
The Seller and the Customer shall individually be referred to as a “Party” and collectively as the “Parties”.
By accessing, registering for, subscribing to, or using the Website and platform, the Customer acknowledges that they have read, understood, and accepted these Terms in their entirety.
2. SUBJECT OF THE TERMS
These Terms govern the access, subscription, use, and operation of the services, platform features, and digital tools provided through the Website in accordance with:
- Turkish Consumer Protection Law No. 6502,
- Distance Contracts Regulation,
- and applicable Turkish legislation.
These Terms also govern the Customer’s use of any software functionalities, irrigation planning systems, project-generation tools, community features, or other platform services provided by the Seller through the Website.
3. SERVICES AND SUBSCRIPTIONS
The Seller provides access to a cloud-based irrigation planning and design platform through the Website.
Services may include, but are not limited to:
irrigation system planning tools,
project creation and storage,
sprinkler placement assistance,
pressure and flow calculations,
software-generated recommendations,
project exports,
community and profile features,
and subscription-based premium functionalities.
Access to certain features may require:
user registration,
an active subscription,
or payment of applicable membership fees.
Subscription plans, features, limitations, and pricing are presented on the Website and may be updated from time to time.
4. SUBSCRIPTIONS, BILLING, AND PAYMENT
By purchasing a subscription or membership, the Customer agrees to pay all applicable fees displayed during checkout.
Subscriptions may be offered:
monthly,
annually,
or under other billing periods specified on the Website.
Unless otherwise stated:
subscriptions renew automatically at the end of each billing cycle,
and the payment method on file may be charged automatically.
The Customer may cancel automatic renewal at any time through their account settings or by contacting the Seller.
The Seller reserves the right to:
modify subscription pricing,
update platform features,
introduce usage limitations,
or discontinue subscription plans,
provided that such changes comply with applicable law.
Failure to complete payment may result in:
suspension,
limitation,
or termination of platform access.
The Seller may offer free trials, promotional access, discounted plans, or limited-time subscription campaigns at its sole discretion.
5. ACCOUNT CANCELLATION AND TERMINATION
The Customer may cancel their subscription at any time.
Unless otherwise required by applicable law:
cancellation becomes effective at the end of the current billing cycle,
and previously paid subscription fees are non-refundable.
The Seller reserves the right to suspend or terminate accounts in cases including but not limited to:
abuse of the platform,
unauthorized commercial usage,
reverse engineering attempts,
scraping or automated access,
fraudulent activity,
harmful behavior toward the platform or other users,
violation of these Terms,
or illegal use of the services.
Termination of access does not eliminate the Customer’s outstanding payment obligations.
6. DIGITAL SERVICES AND RIGHT OF WITHDRAWAL
The Customer acknowledges that the services provided under these Terms are digital services supplied electronically.
Where permitted under applicable consumer legislation, the Customer expressly agrees that:
digital services may begin immediately after purchase,
platform access may be activated instantly,
and the right of withdrawal may be lost once digital performance has started.
If the Customer requests immediate activation of subscription services before the expiration of the statutory withdrawal period, the Customer acknowledges and accepts that the right of withdrawal may no longer apply in accordance with applicable law.
Refund requests shall be evaluated in accordance with:
Turkish consumer legislation,
mandatory legal obligations,
and the Seller’s refund policies.
7. USER RESPONSIBILITIES
The Customer agrees and undertakes that they shall:
provide accurate account information,
maintain the confidentiality of account credentials,
use the platform lawfully,
refrain from abusing or disrupting the services,
not attempt unauthorized access to the platform infrastructure,
not copy, scrape, reverse engineer, or exploit the platform,
and comply with all applicable laws and regulations.
The Customer is solely responsible for:
projects created within their account,
exported files,
technical decisions made based on platform outputs,
and all activity conducted under their account credentials.
The Customer further agrees that:
platform outputs are advisory in nature,
generated irrigation plans should be independently verified,
and professional on-site evaluation may still be necessary depending on project requirements.
8. PLATFORM & TECHNICAL DISCLAIMER
The platform provided by the Seller includes software-assisted irrigation planning and technical recommendation systems.
The platform may generate:
irrigation layouts,
sprinkler placement suggestions,
hydraulic estimations,
pressure and flow calculations,
watering recommendations,
pipe sizing suggestions,
coverage simulations,
and other technical outputs.
All outputs generated through the platform are provided solely for:
informational,
planning,
and assistance purposes.
The platform does not provide:
professional engineering services,
agricultural consultancy,
architectural services,
certified project approval,
field inspection,
or legally binding technical guarantees.
The Seller does not warrant or guarantee that:
generated plans,
calculations,
technical recommendations,
or software outputs
will be:
fully accurate,
error-free,
uninterrupted,
suitable for every project,
or compliant with all local technical requirements.
Actual irrigation performance and field results may vary depending on factors including but not limited to:
water pressure,
flow rate,
terrain structure,
elevation changes,
installation quality,
environmental conditions,
climate,
product compatibility,
soil structure,
maintenance conditions,
and user modifications.
The Customer acknowledges and agrees that:
all technical outputs must be independently reviewed,
on-site verification may be necessary,
and professional consultation may still be required depending on the scope and sensitivity of the project.
The Seller shall not be responsible for:
irrigation failure,
inadequate coverage,
crop or plant damage,
water loss,
equipment damage,
pump failure,
incorrect installation,
or any direct or indirect damages arising from reliance on platform-generated outputs.
The Customer remains solely responsible for:
final project decisions,
installation processes,
equipment selection,
field implementation,
and compliance with local regulations or technical requirements.
9. INTELLECTUAL PROPERTY RIGHTS
The Website, platform, and all related services, technologies, and content are owned by or licensed to the Seller and are protected under applicable intellectual property laws.
This includes, but is not limited to:
software systems,
irrigation planning algorithms,
optimization systems,
technical calculation models,
user interface designs,
visual assets,
project generation systems,
source code,
databases,
exports,
graphics,
icons,
illustrations,
logos,
brand assets,
and all platform content.
The Customer is granted a limited, non-exclusive, non-transferable, revocable right to access and use the platform solely for its intended purposes in accordance with these Terms.
Except where explicitly permitted by the Seller in writing, the Customer may not:
copy,
reproduce,
modify,
distribute,
resell,
sublicense,
commercially exploit,
reverse engineer,
decompile,
disassemble,
scrape,
crawl,
mirror,
frame,
automate access to,
or create derivative works from
any part of the platform, Website, software systems, or related technologies.
The Customer further agrees not to:
use bots, scripts, automation tools, or unauthorized APIs,
extract platform data at scale,
bypass usage limitations or security systems,
attempt to discover source code or internal logic,
use the platform for competitive analysis,
use platform outputs to develop competing services,
or use any platform content for AI model training or machine learning datasets without prior written authorization.
All rights not expressly granted under these Terms are reserved by the Seller.
Violation of this section may result in immediate suspension or permanent termination of access to the platform, in addition to any legal remedies available under applicable law.
10. THIRD-PARTY TRADEMARKS
References to third-party brands including but not limited to:
Rain Bird
Hunter
are made solely for compatibility, informational, or reference purposes.
All trademarks belong to their respective owners.
The Seller is an independent platform and is not officially affiliated with such brands unless explicitly stated otherwise.
11. USER CONTENT AND COMMUNITY FEATURES
The platform may allow users to:
create projects,
upload content,
share designs,
publish comments,
create public profiles,
participate in community features,
and interact with other users.
The Customer remains solely responsible for all content uploaded, published, shared, or transmitted through the platform.
The Customer represents and warrants that they:
own the necessary rights to submitted content,
have permission to share such content,
and do not violate any third-party rights.
The Customer may not upload, publish, or distribute content that:
is unlawful,
infringing,
abusive,
defamatory,
threatening,
fraudulent,
misleading,
hateful,
discriminatory,
sexually explicit,
malicious,
or harmful to the platform or other users.
The Seller reserves the right, at its sole discretion, to:
remove content,
suspend visibility,
restrict access,
or terminate accounts
where content or conduct violates these Terms or may expose the platform to legal, operational, or reputational risk.
By uploading or sharing content through the platform, the Customer grants the Seller a worldwide, non-exclusive, royalty-free license to:
host,
store,
display,
reproduce,
adapt,
and distribute such content
solely for the operation, improvement, promotion, and functionality of the platform.
The Seller does not claim ownership of user-generated content unless explicitly stated otherwise.
12. LIMITATION OF LIABILITY
To the fullest extent permitted under applicable law, the Seller shall not be liable for:
indirect damages,
incidental damages,
consequential damages,
loss of profits,
loss of revenue,
loss of business opportunity,
crop or plant damage,
water loss,
project loss,
data loss,
service interruption,
equipment damage,
pump failure,
or reputational damages
arising from or related to:
use of the platform,
platform-generated outputs,
software recommendations,
user decisions,
third-party products,
integration failures,
exported files,
cloud storage interruptions,
or temporary platform unavailability.
The platform and all services are provided on an:
“as is” and “as available”
basis.
The Seller makes no warranties, express or implied, regarding:
uninterrupted availability,
merchantability,
fitness for a particular purpose,
or error-free operation.
The Customer acknowledges that software platforms may contain bugs, limitations, delays, or technical inaccuracies.
In any event, the Seller’s total aggregate liability arising out of or related to these Terms shall not exceed the total amount paid by the Customer to the Seller during the twelve (12) months preceding the event giving rise to the claim.
13. DATA STORAGE AND PLATFORM AVAILABILITY
The Seller may provide:
cloud-based project storage,
account-based project history,
exports,
backups,
and synchronization features.
However, the Seller does not guarantee:
permanent data retention,
uninterrupted access,
or error-free storage services.
The Customer is solely responsible for:
maintaining backup copies of important projects,
exporting critical files,
and preserving important technical data.
The Seller reserves the right to:
modify storage limitations,
remove inactive accounts,
archive old projects,
or discontinue certain platform features
provided that such actions comply with applicable law.
Temporary downtime may occur due to:
maintenance,
updates,
infrastructure failures,
security incidents,
or third-party service disruptions.
14. FORCE MAJEURE
The Seller shall not be held liable for delays or failures caused by events beyond reasonable control including but not limited to:
natural disasters,
internet outages,
infrastructure failures,
war,
terrorism,
government actions,
strikes,
pandemics,
logistics disruptions,
and third-party service interruptions.
15. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of the Republic of Türkiye.
Any disputes arising out of or relating to these Terms, the Website, the platform, subscriptions, or services provided by the Seller shall be resolved in accordance with applicable Turkish legislation.
Where the Customer qualifies as a consumer under Turkish consumer protection laws, disputes may be submitted to:
Consumer Arbitration Committees,
mandatory mediation authorities where applicable,
or competent Consumer Courts
within the jurisdiction determined by applicable law.
For disputes that fall outside the scope of consumer legislation, the courts and enforcement offices of Yalova, Türkiye shall have exclusive jurisdiction, unless otherwise required by mandatory law.
Before initiating formal legal proceedings, the Parties may attempt to resolve disputes in good faith through direct communication and reasonable cooperation.
16. CHANGES TO THE TERMS
The Seller reserves the right to modify, update, or revise these Terms at any time in order to:
comply with legal requirements,
improve platform functionality,
introduce new services or features,
maintain security,
or adapt to operational needs.
Updated versions of the Terms may be published on the Website with a revised “Last Updated” date.
Where required by applicable law, the Seller may provide additional notice regarding material changes.
Continued use of the platform after updated Terms become effective constitutes acceptance of the revised Terms.
If the Customer does not agree to the updated Terms, the Customer must discontinue use of the platform and may cancel their subscription in accordance with these Terms.
17. CONTACT INFORMATION
For any questions, legal notices, support requests, or communications regarding these Terms, the Customer may contact the Seller using the following information:
Company Name:
Noya Plastik Fidancılık İnşaat Sanayi Ticaret Limited Şirketi
Address:
İsmetpaşa Mahallesi İzmit Yolu Üzeri No:40 Merkez/Yalova, Türkiye
Email:
info@noyaflow.com
Website:
https://noyaflow.app
Support inquiries may be submitted electronically through the Website or via email.
18. EFFECTIVE DATE
These Terms become effective upon the Customer’s acceptance during registration, subscription, purchase, or continued use of the platform.
A copy of the Terms may be stored electronically by the Seller and provided to the Customer upon request.
SELLER
Noya Plastik Fidancılık İnşaat Sanayi Ticaret Limited Şirketi
CUSTOMER
The individual or entity completing the order electronically.